The Stiffkey Cottage Company is a local Holiday Cottage management team offering a sensibly priced booking and management service for North Norfolk holiday cottages. These services offer cottage owners high service levels but at a reduced cost when compared with national holiday letting companies. Local services do make the difference, and we are already offering our service in: Blakeney, Morston, Stiffkey, Wells, Cley,
We advertise extensively to make sure your holiday let achieves a high occupancy rate, we aim for a 70 % plus occupancy . Our main advertising is carried out via the Glaven Valley stable of holiday cottage websites and Trip Advisor.
Your guests have arrived and we make sure, their holiday cottage is fully prepared and ready for their stay, spotlessly clean, beds made up with fresh bed linen, along with the provision of bath and hand towels. A full and detailed property manual is compiled for each property and as we are local to your cottage we can quickly deal with any queries your new guests may have. Equally we are on hand to be the first point of contacts for your guests during their stay.
Our Property Manager Jamie Lawrence has been been looking after properties on the coast now for over 12 years , and lives locally at Stiffkey. He has a team of of trusted tradesmen and housekeepers who all understand the importance of getting the job done quickly and professionally to ensure that guests have a seamless and carefree holiday. We carry out our duties with a friendly efficiency, and have a great track record in keeping both our clients and their guests fully satisfied with our services:
''Jamie Lawrence has been a fantastic help and makes owning a second home in Stiffkey much easier.Jamie and his team have worked on our property for years and I cannot recommend him highly enough''
James Bradley. (Holiday cottage owner, Stiffkey)
''I have run my own property management company in the Midlands for 20 years , so when my wife purchased an investment holiday cottage in Stiffkey I was keen to find the right company to help her. I am pleased to report that Jamie's company has proved to be excellent, providing really efficient maintenance and cleaning services delivered to our holiday let clients with a friendly professionalism. I have and continue to appreciate Jamie's high level of service and invaluable advice.''
Mark Hutchings (Holiday cottage owner, Stiffkey)
We are small enough as a company to keep our standards high, we arrange for your cottage change overs to be carried out by 'Housekeepers' because they take a pride in the cottages that they look after, we don't use cleaning gangs bused in every week, but employ local housekeepers who get to know your holiday property inside out, and work closely with us giving us feedback about your property each week. ( Cleaning costs are charged in addition to our management commission).
These Housekeepers also handle the laundry for your cottage. We ask that you provide at least three sets of bed linen and towels for your holiday cottage, our housekeepers then handle the change over laundry, again taking a pride in the presentation of your property . ( Laundry costs are charged in addition to our management commission).
We are on hand to deal with the day to day running of your holiday cottage, and smaller caretaking jobs can be carried out very efficiently and cost-effectively.
Unfortunately there can be more problematic maintenance issues that can arise from time to time, and we have trusted local contractors ready to deal with such eventualities. The most likely repairs of this nature may be plumbing leaks, heating issues, or problems with kitchen appliances . We can also schedule in planned maintenance such as decorating or carpet cleans often carried out in Low Season. ( any repairs required are quoted to you, we do not add on handling charges.)
We also have the experience to project manage any larger projects or ref-fits required.
We are a fully registered agent with many years experience and we will make sure your cottage complies with all the Health and Safety checks and certificates required for your holiday let property. We also adhere to the standards set out by the Quality in Tourism organisation : Visit England (the official Tourist Board Accreditation). We keep proper records and organise the re-certification of gas appliances and boilers, smoke detectors, Carbon Monoxide detectors, chimney sweeping, etc.
Our booking staff take enquirers for your cottage, they will know your property details and pricing, and if the potential guests meet your criteria then they will proceed to take the booking on your behalf. Payment is taken by bank card or bank transfer. The payment is then transferred to you the property owner on a monthly basis along with a statement of account. Our booking service is fully registered and hold Client Money Protection Insurance, which protects all client monies held ( this is now a legal requirement for agents).
We do not use automated online booking, as we prefer to actually speak to potential guests to check they meet your criteria, and also to sell the attributes of your property to them.
You can just choose the services you are looking for, we can certainly help in most cases, but we do have two main service options
1) Advertise , Booking & Payment Service @ 7 % of the tariff collected plus vat.
2) Property Manager Service @ 7 % of the tariff collected including vat
So for a full service we charge 14% plus vat, this is typically at least 10% cheaper than most holiday let companies operating on the North Norfolk coast. We live locally and can respond quickly as required.
( 80% of our leads come from online advertising, but we also advertise in some affluent midland towns such as Stamford, West Bridgford, Oakham, Melton Mowbray, which are around a 2 hour trip to your cottage , and this attracts good standard guests , who see North Norfolk as their nearest coastline).
Fine dining or relaxed village pubs in North Norfolk offering great seafood menus are on our doorstep. book a table
Things to do in North Norfolk. Walks, cycling, boat trips & sea fishing, sailing, wildlife, sandy beaches, Holkham Hall, and more.
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